Returns & Exchanges

At The Fibre, we stand by the quality of our products and offer a 30-day return window for all items in their original, unused condition. We aim to make your exchange or refund process as seamless as the materials we source.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags remain attached and including the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.